Crime Reduction - Helping to Reduce Crime in Your Area

Moderator

Good morning. Today the session running from midday until 2pm will be about strategic assessments and partnership plans. I and the panel will be interested to hear how you have developed your assessments and how far you are progressing with the plans.

Moderator

Good afternoon everyone thanks for joining us. The panel are just logging in and will be introducing themselves and giving a brief description of their roles shortly.

Tim Pointer

Hi there I am Tim Pointer from the Community Safety team at Havant and as such am responsible for the strategic assessment and the community safety plan

Sam Charlton

Hi, I am the Anti-Social Behaviour Co-ordinator for the Borough of Havant in Hampshire, this involves working with other agencies and the community to reduce incidents of ASB throughout the borough

Mark Richardson

Hi I’m Mark, I’m Community Safety Manager for Thanet Distric­t Council. I manage a team of officers that co-ordinate a CDRP, a ward­en team, CCTV Service and ASB Unit. We have just completed our strateg­ic assessment and are drafting our partnership plan. Any questions?

Verity Ridgman

I’m Verity Ridgman, and I’m a partnership support manager in the Police and Crime Standards Directorate at the Home Office. I had quite a lot of involvement with the review of the Crime and Disorder Act, so I’m interested to see how partnerships are going about creating their strategic assessments and partnership plans.

Marilyn Davies

I am the Community Safety Manager for Stockton on Tees. We have completed our PSA based on key priorities identified by residents the draft plan has gone to partnership for approval and will be printed at the end of April.

Verity Ridgman

Marilyn Davies, I would be interested to know how far the priorities identified by your residents matched any priorities you had identified through police and/or partnership analysis.

Marilyn Davies

I see the plan as having a strategic overview of the key priorities also showing the targets. Action plans will flow from each key priority.

Sarah Banks

What does the panel think is the most important difference in how we approach the new three year plan compared to the previous strategies?

Peter-Williams

Good morning all, this is my first chat and I will not be inputting much but would be interested to see your views.

Orbisona

Hi, I’m Alan Orbisona and I am the Business Analyst for the Plymouth Community Safety Partnership. I have just completed the first strategic assessment for Plymouth and helped the Police to undertake theirs in 2006

Verity Ridgman

I think the most important difference is that the strategic assessment is a more dynamic process, intended to be reviewed at least once a year, whereas the previous audit and strategy was often in danger of losing its relevance towards the end of the three year period.

Orbisona

I think that a key distinction will be the link with the Strategic Assessment via its recommendations for action to deal with issues and concerns within key priorities. This in turn links to resource allocation within the Plan.

Tim Pointer

Sarah hello in my view it is an opportunity to be far more local and creative in your approach in that the document can be live and also deal with changing issues.

Peter

Good Morning all this is my first time in the chat room and I will be interested to see other peoples ideas

Peter-Williams

Are you involved in the drafting of an SA?

Sarah Banks

Thanks - sorry should have introduced myself I am Head of Safer Communities in Sheffield with responsibility for the co-ordination of the SA and Plan. We have done an SA and have just appointed leads to work with partners to draft different elements of the plan according to the Board’s priorities and consider what partnership resources they might need.

Sgateley

Hi, I am a Strategic Analyst for Bury CDRP and we are currently reviewing last year’s strategies and shortly we will be commissioning our strategic assessment to be presented in June.

Jo

Hi - We are only just completing our strategic assessment and will be starting to put our plan together next week. We had a meeting with all our partners last Friday to go through the SA - we were able to identify our priorities and I am sending out a template today asking the partners to say how they will be contributing to these priorities and what resources they will be dedicating. We have a Strategic meeting this Friday to get their input and the Plan will be sent to another Strategic meeting on 13th March. Any advice, tips etc gratefully received.

Orbisona

Jo, The first thing that you need to do is to define what the assessment is, who will do it, and what the rules of engagement will be with senior officers - principal amongst which is who will Champion the document.

Tim Pointer

Jo the first thing I would do is to identify leads within the partnership for the various themes and pass some ownership on for the planning and get them to agree at the meeting just who will lead on what.

Marilyn Davies

Take an Action Plan with you showing each priority and get signed up at the session from each partner.

Verity Ridgman

The more you can make clear to your partners what they will get out of partnership activity in return for what they put into it the better. It would also be helpful to identify any activities and possible outcomes that they can put into their own business plans, which will consolidate their input (not to mention comply with Section 17!).

Orbisona

Hi Jo, Key difference between a partnership and the police is that the concept of a SA is well established within the senior management of the latter but it is not within partner organisations (esp. a local authority). In our experience, establishing the rules of engagement between the analysts and ‘middle management’ is vital to ensuring the success of the SA exercise.

Mark Richardson

Hi Jo, what you’ve done / are doing sounds good so far. I’d also add into the template the measurement they have in place to evaluate any actions they commit to and who will take ownership of those actions.

Sgateley

I find a Terms of Reference document is useful to outline what is to be done and who will do it. All the partners can then sign up to it once its agreed and it stops people requesting more work in the SA as it’s being produced and also prevents people from not contributing if it’s been signed up to.

Corinna

Hello. I am the Community Safety Manager for Medway Council. The strategic assessment is completed and priorities were set yesterday. Furthermore, lead officers for the priorities were agreed. The next step is to meet with the lead officers to discuss actions and resource commitments. I agree with Mark, the performance measurement framework is pivotal to success.

Marilyn Davies

Ownership and leadership of each key priority is vital for effective performance management, however perhaps the pivotal role is that of the coordinator usually based in the CST.

Jo

Tim Pointer - thanks for that, excellent idea and I will do that. Verity Ridgman - Good idea, especially the outcomes that they can include in their business plans.

Jo

What is everyone doing regarding the Summary to be published? I was thinking short and sweet but wondered what issues others are concentrating on in their summaries?

Tim Pointer

Do you mean in format or prioritising issues?

Orbisona

Hi Jo, Didn’t you receive my earlier suggestion with regards to establishing the parameters and rules of engagement for the assessment at the outset?

Jo

Hi Orbisona - I did get it finally but I keep having to come out of this in order to receive the comments

Moderator

Jo try clicking on refresh - the IT is a little shaky but we will be publishing a full transcript in a few weeks - everyone logged on will get a copy.

Marilyn Davies

We will do an Executive Summary for the Plan itself. The yearly refresh will be produced alongside the Annual Report in the council’s free news magazine.

Tim Pointer

We have placed an executive summary of our strategic assessment on the Havant Website as a start.

Verity Ridgman

I think short and sweet too - and ideally in a format that is easy to read for people with poor vision, and straightforward language so that those whose first language is not English can access it, and at least know who to contact if there are issues they want to raise.

Sarah Banks

Yes we will only produce a short published summary, perhaps as a supplement in a local paper/magazine and/or as a leaflet. Then the longer document will be for practitioners. As crime is going down in Sheffield at the moment we hope to tie in the launch with promoting the reductions to support our reassurance work.

Sam Charlton

In our summary we have taken themes identified in the assessment and have broken them down into their key areas but have kept it as straight forward as possible as we will be putting it on our website

Jo

Thanks Verity Ridgman and Sarah -good point re: the language. I think we will tie ours in with a re-launch of the Safer Neighbourhood Teams. We will probably also publish the summary on the web.

Irhode

What do people envisage their partnership plans to look like in terms of details? I have completed Nottingham’s SA and I am in the process of co-ordinating the development of the various thematic action plans but do not think that the actual Partnership plan will contain the action plans and I am thinking about keeping it more broad brush and general in terms of outlining the headline targets and key interventions.

Tim Pointer

At Havant we have incorporated the six Hallmarks into our planning process and actually will be setting Community engagement and Partnership working targets for the next year to enable our delivery.

Andy

Afternoon all. I am based at Govt Office South West and am seeking to support partnerships in developing their plans. Anyone aware of a county level agreement in a two tier area which is well developed and suitable for sharing?

Vikki

I know that Dorset County have a finished assessment. John Chapman may be willing to share.

Tim Pointer

Andy - Hampshire is running fast to try to catch up, but there is a long way to go - I see the Community Safety practitioners forum as being key to driving the changes rather than just sitting back and waiting for it to happen We have also linked up with three other Districts to put a plan together to deal with the PPO issue. Tim

Mark Richardson

Hi Andy, I work within a two tier authority and can give you the contact for our county ‘friends’. The agreement, I believe has been drafted and is ready for sharing! My email address is mark.richardson@thanet.gov.uk . If you email me I’ll give you his contact details.

Kay

Andy, I am Kay based at Government Office (GO) North East. We have had Spencer Chainey from­ the Jill Dando Institute working with our two tier areas on their ­assessments. This hasn’t been an easy process for either area bu­t Northumberland has a very first draft which I’m sure Ian Bilham­ would share even though it has lots of data gaps at present.

Moderator

Kay is there a way you and Ian could send the draft to me and I can attach it to the transcript so it can be shared with the group?

Kay

I’m sure that Ian won’t mind sharing the draft but it is very early stages and there are lots of info gaps - it would be worth looking at for the structure of their SA. A number of our Partnerships including Northumberland are structuring their assessments around victim, offender and place rather than crime types. This gives an interesting set of priorities and fits in well when using the SA to inform the LAA.

Kay

I’m sorry but I’m not good enough with it to keep up with this. I’m sure that Ian would share at a minimum the structure of the Northumberland County SA. This is structured around place, victim and offender and has been helpful in developing clear priorities for the LAA - this structure has been used in Middlesbrough and I would suggest that Graham Strange would be happy to share his SA. We are working on guidance for this with the Jill Dando Institute and will circulate through Alex when finalised. On Community TCGs – I would contact Julie Smith at Sunderland 0191 553 1591.

Tim Pointer

At District level it is really important to feed the local priorities into the LAA process rather than being driven by the LAA.

Sgateley

Have people had problems with incorporating LAA2 into plans and SAs? Bury are still finalising LAA 2 targets and priorities and these will influence a great deal of work needed in our assessment.

Corinna

Not too many problems as the SA priorities are similar to the LAA priorities. The only one that we are struggling with is Road Safety but this is going back to GOSE for negotiation.

Mark Richardson

Hi, I am from 2 tier area and we have a tight timeframe to incorporate all of the stages to make it work. Strategic assessment by Nov / Dec, community safety agreement including LAA targets by Jan to be fed into local partnership plans by march

Marilyn Davies

SA will identify key priorities. We have looked at the 198 national indicators, three of the five put forward by the partnership have been selected for submission to the LAA process. We have also chosen to include some as local targets in the CSP.

Verity Ridgman

Ideally your top priorities from your SA and partnership plan would inform the LAA, though I appreciate timings probably vary from area to area. Anything that does not make it into the LAA in the next few months could perhaps be incorporated subsequently when the LAA is reviewed, if there is still a need to rally wider input behind a priority.

Jonny

We are just starting to put together our Plan - does anyone have any examples of best practice

Karen Dawes

Jonny, Apart from the statutory requirements which are in the Delivering Safer Communities publication, we are going to use the headings Prevention, Enforcement, Intervention and intelligence gaps.

Marilyn Davies

We have mapped the plan against the guidance in the National Standards to ensure that we have included everything required by legislation but also incorporated best practice from the guidance.

Mark Richardson

Hi, I think that consideration needs to be made as to what format is going to be read and understood by members of the public and partners. I’m going to put actions in our partnership plan for the year ahead mixed with longer term strategic direction

Tim Pointer

I would agree, we are converting our Assessment into a series of themed action plans identifying leads and then monitoring them through the CDRP Performance Group and the Community Tasking Group. We hope to do a Monthly newsletter updating members and residents on progress.

Moderator

My email address if anyone wants to share draft plans is alex.blackwell@homeoffice.gsi.gov.uk.

Orbisona

Sorry guys, This format isn’t working for me - maybe I’m not using the system correctly. If anyone would like to discuss our experiences of completing 2 SA’s since December 2006 on a 1:1 over the telephone then you can contact me on 01752 315786 this afternoon. Happy to assist if we can.This format isn’t working for me - maybe I’m not using the system correctly. If anyone would like to discuss our experiences of completing 2 SA’s since December 2006 on a 1:1 over the telephone then you can contact me on 01752 315786 this afternoon. Happy to assist if we can.

Moderator

Sorry to hear that Orbisona – please let me know what the problems were so that we can look into it at this end.

Sarah Banks

Because of the annual refresh do you see the plans having more of an action plan feel? Any thoughts on dealing with the risks of a ‘short-term’ rather than a longer term prevention approach because of the annual refresh?

Tim Pointer

Sarah - Not really I believe that it will keep people more focused rather than just chasing the numbers over a longer period of time

Verity Ridgman

Dartford and Gravesham, a newly merged partnership, has a very effective tasking and co-ordinating group, based on their co-located public safety units. Given their co-location they are able to meet three times a week to do short-term planning, but this is supplemented by a fortnightly meeting that takes a longer view while remaining very responsive.

Corinna

Hello Verity Ridgman, are Gravesham and Dartfords T&CG aided by a monthly profile from the police analyst?

Verity Ridgman

The police analyst will be supplying the profile for the TCG, but I’m afraid I don’t know how frequently.

Corinna

Verity Ridgman, do you know who chairs the T&CG for Gravesham and Dartford?

Verity Ridgman

The partnerships are merged at the strategic level, but below this they operate separately, so there is a TCG for Dartford and one for Gravesham. The TCG in Dartford is jointly chaired by the operational superintendent and the head of service in the council with responsibility for community safety.

Mark Richardson

Hi Corinna, monthly police analysis in the form of a tactical assessment is carried out in Canterbury and soon to be implemented in Thanet and Medway??? to give tactical direction to the partnership

Corinna

Yes, it is indeed carried out in Medway. I was after some best practice.

Mark Richardson

Canterbury and Thanet also have Public Safety Units with the same arrangements so you have a choice

Corinna

As does Sevenoaks

Corinna

Mark, would I be able to come and see your set up in Thanet?

Mark Richardson

Not a problem

Deeneligan

Hi Mark, I was interested about your point on tactical assessments and monthly police analysis. What sort of an impact will this be likely to have and how effective do you think it will be?

Mark Richardson

Tactical assessments should underpin the partnerships’ operational activity and assist in tasking resources. There in my view, should be a clear split between strategic and tactical activity and a tactical assessment should help to direct partners in finding solutions on arising issues

Corinna

Dee, the Home Office (HO) guidance to effective partnership gives an example of how Southwark Partnership set up their Partnership Operations Group and the impact it’s had on C&D. A good read.

Moderator

The link to the guidance document is here http://www.crimereduction.homeoffice.gov.uk/guidance_for_effective_partnerships.pdf .

Sam Charlton

I would like to find an effective way of measuring our success relating to our identified priorities, i.e. ASB levels – any ideas?

Marilyn Davies

In Stockton we measure customer satisfaction for every ASB case that is closed. This gives us a view of perceptions from those we know have been affected by ASB.

Moderator

Marilyn Davies what form does this take - is it a follow up phone call to the victim?

Marilyn Davies

A form is sent out in the post. If there is no response we will re-send and contact by telephone to ask if they need help completing - we also do a prize draw every quarter for those who have responded.

Karen Davies

Sam, we have devised our own local survey which includes ‘perception’. All police and PCSOs carry these around with them and return them to us at East Hants District Council. We have a process for feedback and they are monitored and evaluated. In the last 4 months we have received approximately 180 surveys.

Colrogers

Has anyone got any good experiences or examples of information exchange between partners?

Mark Richardson

Hi, we have a county info sharing protocol in Kent but also the PSU in Canterbury have an info sharing protocol for info exchange in a multi agency unit that was cribbed from multi-discipline team arrangements in the ports in Dover.

Karen Dawes

Colrogers, we are getting a list of housing association addresses and when our analyst retrieves anti social behaviour incidents in our community priority areas, he will share those ones which have occurred in a housing association with the relevant one. They will soon be collating incidents and sending them to us monthly as well. We are just working out a protocol.

Sam Charlton

I run the ASB panel in Havant which meets on a monthly basis. There is now an excellent exchange of information between all partners (membership of 20 - 30) including children’s services, police, youth services, education etc - all has come from lots of hard work and considering views of all partners

Marilyn Davies

In Stockton we have just set up a data exchange with A & E to identify those attending with an injury as a result of violent crime. A & E have now changed their data base to include all of the pubs and clubs in our area and this helps us to pin point hot spots.

Marilyn Davies

Originally we used Triage staff but found that the number of completed forms we received depended on how busy they were, with form filling naturally having less of a priority. With the new system the details will be taken by reception staff. First data should come through by end of March.

Sgateley

At Bury we have a fortnightly partnership tasking and co-ordinating group which is supported by a tactical assessment from police analysts. Other partners also contribute to content of meeting. Actions are then circulated and responses collated for the following meeting. We also have 6 Area Tasking Teams which have a meeting every 4-6 weeks to tackle local problems with key partners and this is often how ASB is addressed. Area stats are produced monthly on ASB for the meetings and other crime/incident figures can be produced on request.

Sgateley

I did this with A&E at Bolton under the TVCP. I found it to be very useful and between me and A&E staff we designed a form which allowed Triage staff to collate relevant information in minimal time. I have yet to achieve this in Bury but I was of the understanding the GONW were working toward this across the region.

Verity Ridgman

There are also larger regional systems such as GMAC which operates in Greater Manchester and draws in data from a range of sources for use by Greater Manchester’s 10 partnerships, and there are also areas where the Public Health Observatory, for example, gathers together a lot of data that goes beyond health.

Deeneligan

Marilyn Davies, I’m interested in the A&E data exchange protocol with violent crime. How difficult was this to establish? I’d like to do something similar in my area.

Marilyn Davies

It was tricky to set up and information has been patchy since we first started receiving it in 2004. We have not introduced a new protocol, we are working under the generic protocol that the partnership has with partners. The breakthrough was negotiating the inclusion of fields on their IT system for the data that we needed. We worked with the Clinical manager at A & E who was keen to progress this.

Deeneligan

Sam Charlton, can you tell me more in regards to your information exchange protocol, I am particularly interested in any way that it can be used in regards to domestic abuse situations?

Sam Charlton

The key is getting the correct people around the table - the same sort of set up could work for a DV group as the more general issues are dealt with in the first part of the meeting and then during a break people who are not relevant to individuals being discussed are sent away - this helps the more nervous about exchanging info to be happier to share. I also ensure that only practitioners who can be held accountable for info sharing attend - we do have quite a few agencies signed up to the protocol

Mark Richardson

Dee, in principle it’s the same document but you will need to get it signed up from partners around your local domestic abuse forum.

Marilyn Davies

We have a bespoke Information Sharing protocol for DV signed by each CDRP and force DC in the Cleveland Force area. It includes partners from the Vol sector as well.

Mark Richardson

I have a question: what do people think the best partnership structure is to deliver the partnership plans? Sub groups in my view do not work and are not dynamic enough

Tim Pointer

Mark - We are aiming to create a performance group that sits between the Executive and the Community Tasking Groups to meet every two to three months to really focus on delivery and removing any barriers.

Karen Dawes

Mark, In my opinion sub groups are not ideal if they focus on particular crime types for example a group dedicated to criminal damage. However, we will probably go for sub groups to start and finish specific campaigns agreed by the Community Safety Partnership.

Corinna

We have nine action groups in Medway with what I can see no direction. There is often a communication breakdown between the action group and operations group. They definitely dilute the process. I think that they would work effectively if there was definite directions and were chaired by officers at a decision making level that can allocate and dedicate resources.

Vikki

I think that strategic sub-groups can work well - especially if they have a commissioning role in their specialist’s fields. But we are finding that multi-agency TCGs are taking over from more traditional operational task groups in the Bournemouth and Poole area

Verity Ridgman

Mark, a lot will depend on whether you have a Neighbourhood Management areas; where these are well established I would expect them to be the point of delivery of the plan, with ‘task and finish’ groups established to pick up particular priorities that apply across the partnership. The neighbourhoods obviously need representation at the tactical meeting.

Corinna

We are looking to restructure our CSP to have the JT&CG, which is currently one of the action groups, to sit above the action groups. The JTCG will be attended by action group chairs. The chair of the JTCG will then attend the operations performance managements group, which sits above.

Mark Richardson

I agree Verity Ridgman. We have neighbourhood management areas and are looking to establish task and finish groups for the tactical group to be able to task issues to

Paula DS

We have up until now had a Performance group, after reviewing the Partnership structure we found that it would be more effective to remove that additional layer, and appropriate members of the Strategy Group will now chair the implementation groups which should ensure greater accountability and direct feedback to the strategy group.

TK

With regard to earlier comments about delivery groups, it would seem to me that there is so much linkage between ASB, Damage, Violence and Alcohol that having separate groups as we used to do runs the danger of duplication or worse, missing something. Neighbourhood working should provide ways of delivering locally with a key Strategy Group ensuring everything is linked.

Mark Richardson

I would agree TK, times have moved on from themed sub groups and I think we are better placed with local mechanisms and improved intelligence shared between partners to operate at that level rather than address things broad brush

PaulaDS

Totally agree, this seems to be the way forward

Tim Pointer

Our Community Tasking Co-ordinating Group focuses specifically on ASB and Criminal Damage in Hotspot locations, with up to three being identified each month. Other matters would only be considered if they were raised as a series. This enables the group to be really focused on community priorities and on our biggest volume crime.

Marilyn Davies

In Stockton we will deal with crime related alcohol misuse within ASB and Violent Crime. We don’t set up separate working groups but link into established groups for example operational issues around ASB are dealt with by the Joint Action Groups which are themselves a T & C group and the strategic issues are handled by the Problem Solving Group that primarily meets to endorse ASBO/CRASBO applications.

TK

That seems to be a way forward which allows for a quicker response to be put in locally but base upon overall planning and best practice at the centre.

Moderator

How will you be evaluating your last community safety plans?

Mark Richardson

We will be looking to consult with residents in February where we will provide feedback on performance against our last plan so we can incorporate resident’s views on this when we publish these results with the publication of the new plan in March. Evaluation in general is an area that I think partnerships can improve on in general and would be interested in peoples views on this

Tim Pointer

To be honest I think it will purely be a number crunching exercise this year because our targets were not exactly SMART, but having benefited from a lot of support from the Home Office Partnership Support team, we will be a lot more focused this year once we know what the actual Crime targets are. I think it is really important to put in place the processes to deliver whatever the targets are and then monitor the delivery processes

Karen Dawes

We feedback on activities undertaken and performance figures quarterly through the LAA. This has ensured an ongoing evaluation of much of the focus of our last Community Safety Plan. We publish annual evaluations on our website. Furthermore all of our Community Priority Areas have baselines set and are monitored monthly. Feedback is given to all Councillors, agencies and organisations monthly via a newsletter (although Councillors, relevant agencies and organisations are an integral part of the work in our community priority areas in any case).

Verity Ridgman

Mark, the Strategic Assessment itself should build in a degree of evaluation. Obviously it can’t do it in this first year, but part of the Strategic Assessment for next year will be an assessment of the effectiveness of the previous SA and what the first year of the partnership plan has delivered. The guidance (see link above) covers this.

Sam Charlton

Does anyone have a really effective method of ensuring all community intelligence is effectively and promptly fed into the tasking processes as well as the police intelligence system?

Tim Pointer

Sam Charlton, We hotspot map 101 data which is a form of community intelligence.

Sgateley

Bury have a system called AIMS (Area Issues Management System) which is updated daily and each issue is discussed within the relevant Area Tasking Team meeting. The system is considered a Sub-NIM process for gathering community information. For further information about this system feel free to e-mail me s.gateley@bury.gov.uk or my colleague j.a.mackenzie@bury.gov.uk .

Marilyn Davies

In Stockton we have two seconded Police Officers based in the ASB Team they have access to both the Police and Council data systems - not sure that this is really effective but it does mean that incidents reported to the Council that are thought relevant can be sifted out to be added to IRIS.

Karen Dawes

Sam Charlton, we use the same Community Safety Survey for feedback from members of the community direct to Police, PCSOs, ACSOs. These surveys are also used at Community Forums and Beat Surgeries. The relevant agency and organisation deals with that piece of information. All surveys come to us at the Council and are put on a system. Where none has fed back at that stage, we ensure it is done.

Mark Richardson

There is an officer working in the Public Safety Unit in Canterbury that currently puts community information onto the police system which is then fed into the tactical assessment. In Thanet we currently collate data from front line staff and disseminate weekly. It’s not ideal though...

Vic

Much of our community intelligence comes to us through our ASB hotline, which we then pass to practitioners to investigate where relevant. In the case of more long running issues, such as serial fly tippers, we investigate that over a long period of time, and then prosecute where necessary.

Tim Pointer

Does anyone have a hand held system for use by front line staff to locate incidents of ASB Vandalism etc?

Marilyn Davies

We use the CIVICA data base across the council to record ASB issues, Trading Standards, Environment Health etc issues. The Neighbourhood Enforcement Service has handhelds linked to this system. They can record incidents on site and this is fed directly into the data base.

PaulaDS

CSOs have been provided with camera phones for this purpose. Streetscene in Herefordshire respond to reports of graffiti within 7 days and have cleaned up Hereford quickly and effectively.

Moderator

Thanks to everyone who took part in the chat today about Strategic Assessments and Partnership Plans for CDRPs/CSPs. The transcript will be emailed to you all in approx. 2 weeks.

Tim Pointer

Any follow up please feel free to contact me at Havant tim.pointer@havant.gov.uk .

Verity Ridgman

If there is anything you want to follow up with me, please contact me on Verity.ridgman@homeoffice.gsi.gov.uk . Goodbye.

Karen Dawes

Thanks for the chat. If you want to contact me in future my email is karen.dawes@easthants.gov.uk .

Marilyn Davies

Thanks for the chat my e mail address is marilyn.davies@stockton.gov.uk . Bye.

Mark Richardson

Hi, thanks for all the questions. If anyone would like to chat to me about partnership plans or strategic assessments, you can contact me on mark.richardson@thanet.gov.uk .

PaulaDS

Thanks, really useful info. I can be contacted at pdaniels-symonds@herefordshire.gov.uk .