Good practice in e-tailing
Regulations, e-tailing and the law
Distance selling regulations
Regulations for businesses selling goods or services by mail order, on the internet, telephone, fax or digital TV.
Getting a copy
The full text of the regulations appears on the Office of Public Sector Information website. Copies are available to order by phone from the stationery office on 0870 600 5522 or e-mail customer.services@tso.co.uk
The OFT website has information for anyone who sells goods or services to consumers over the internet. Information includes:
- what is distance selling
- exceptions to the regulations
- cancellation periods
- enforcement
Getting a copy
Read the information online in the legal powers, distance selling regulations section of the OFT website
A guide for business to the e-commerce regulations URN 02/1131
A detailed summary of the Electronic Commerce (EC Directive) Regulations 2002. The regulations may apply to business advertising or selling goods and services on line.
Getting a copy
The full text of the regulations also appears on the Office of Public Sector Information website. Copies may be ordered by telephone on 0870 600 5522 or click on the link on the website.
Tips for complying with the e-commerce regulations
On line advice for complying with the general information requirements of the e-commerce regulations 20002 and links to more detailed advice on other regulations covering buying and selling on line and electronic communications.
Getting a copy
On line advice from the Business link website
More information
On the Business Link home page
E commerce and the law
A checklist of activities for businesses which are selling online to help them achieve full compliance in e-commerce and the law.
Getting a copy
Available to members of Intellect only (Intellect is the trade body for the UK based information technology, telecommunications and electronics industry).
More information
From Intellect on 020 7331 2000 or visit the website.
Website content and the law
Advice about the design of e-commerce websites including security issues such as firewall, encryption and digital signatures.
Getting a copy
Available to download from the Intellect website (Intellect is the trade body for the UK based information technology, telecommunications and electronics industry).
More information
From Intellect on 020 7331 2000
Last update: Wednesday, March 10, 2010