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Crime Reduction Toolkits

Business and Retail Crime

Crime - Let's bring it down
 
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Toolkit Index

Cost of Crime

Estimates from the Commercial Victimisation Survey put the direct cost of crime at £780 million for retailers and £275 million for manufacturers.

However, recent estimates by the Home Office on the cost of crime put the figure much higher at £9.1 billion for the commercial and public sectors combined. This figure excludes the wider economic costs of crime, such as damage caused to business viability.

Within the commercial and public sectors, the highest costs per incident are for theft of commercial vehicles and robbery or till snatches. The average cost of shop theft is, by comparison, relatively low.

Average cost of crimes

Crime type

Average costs per incident (£)

Burglary not in a dwelling

Theft from a shop

Theft of commercial vehicles   

Theft from commercial vehicles

Criminal damage to commercial property

Robbery or till snatches            

2,700

100

9700

700

890

5,000

Source: S Brand & R Price, (2000) The economic and social costs of crime, Home Office Research Series Paper 217, London, Home Office.  www.homeoffice.gov.uk/rds/pdfs/hors217.pdf

Surveys show that crime costs vary depending on the business sector as well as on the type of crime involved. For example:

  • the Commercial Victimisation Survey found the average loss per incident for manufacturers was £690, compared to £95 for retailers.

  • In the Scottish Business Survey, the highest average costs were sustained in the manufacturing sector, the lowest in the hotel and restaurant sector.

  • Among sectors covered by the Retail Crime Survey, grocery retailers incur the greatest overall costs, followed by clothing outlets and mixed retail businesses.

Crime costs by retail sector

Survey category

Total crime loss (£m)

Total crime prevention (£m)

Total cost of crime (£m)

Booksellers, stationers and confectioners, tobacconists & newsagents

83.2

34.0

117.2

Clothing

290.7

82.4

373.1

DIY Hardware, china & fancy goods

53.0

29.7

82.7

Electrical gas and electrical hire

43.7

23.3

67.0

Footwear and leather goods

22.7

7.7

30.4

Furniture, textiles and carpets

60.8

19.6

80.4

Grocery retailers

478.3

164.5

642.8

Mixed retail businesses

308.1

91.2

399.3

Off-licences

30.0

9.6

39.6

Other food retailers

47.2

4.7

51.9

Other non-food

202.6

145.6

342.2

TOTAL RETAIL

1,620.3

612.3

2232.6

Source: Retail Crime Survey

Partnerships will want to take account of the relative cost of different crimes, and how these bear on different sectors, in deciding their priorities and targeting interventions.

Violence at work

Findings from the British Crime Survey show the economic costs of violence at work:

  • On average, victims of violence at work had 2.7 hours off work as a result of each incident suffered in 1997. This equates to a total of some 3.3 million work hours lost due to violence at work over the year

  • Estimates put the direct cost to society of violence at work in 1997 as in the region of £62 million a year, Including medical costs and time off work.

However, the costs of workplace violence are not just economic.

  • Just under a half (46%) of assaults at work in 1997 resulted in some type of injury to the victim almost one in ten causing the victim to see a doctor

  • Victims of threats were if anything slightly more affected emotionally than victims of assaults

Source: Budd, T (1999) Violence at work: Findings from the British Crime Survey, Home Office Occasional Paper www.homeoffice.gov.uk/rds/pdfs/occ-violencework.pdf

Levels of concern

Given its scale and cost, it is not surprising that businesses, and others, view crime with concern. Of those questioned by the Commercial Victimisation Survey

36% of manufacturing premises saw crime as a fairly or serious problem.

44% of retail premises cited crime as a fairly or serious problem.

Within that, levels of concern were found to vary according to location.

Most concern was expressed by retailers in purpose-built outdoor shopping precincts and in built-up non-residential areas.

Among manufacturers, concern was highest in the north, and for those located in town and city centres.

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