Good Communication

There are two main elements which should be addressed:

• the need to listen to and engage with the community to identify the issues which cause them the most fear of crime and
• the need to be prepared to act on the information received and then communicate to the community to ensure they know you are doing something about it.

Understanding the relationship between risk and fear

What is the best way of getting the messages across?

Working with the media

Talking to the public

Case Studies

Some practical ideas

How best to handle bad stories