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Toolkit Index

Consultation Overload

There is a need to co-ordinate agencies’ activities in order to avoid the danger of ‘consultation overload’ - a particular risk if the precise purposes and desired outcome are unclear. It can be beneficial to pool resources (between different agencies and sectors and/or different LAs) especially for more expensive consultation methods such as citizens’ panels. This process not only saves resources but encourages cross-working, information-sharing and streamlining.

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